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We received these stairs within 2 business days. Very fast delivery, packaged nicely. They were like putting a puzzle together as it was pretty easy. Our problem was when we submerged into the pool. We did not fill the holes with sand as it would make them unbearable to get out of the pool at the end of the season. The stars do not stay down even screwing them to the deck. Do yourself a favor and order "POOL STAIR WEIGHTS" along with these stairs. Also make sure you have a couple bags of sand available from you local store as you will need it. Other than that, they stairs a very durable and made of good quality. Fairly happy with my purchase, just wish someone told me about the weights. :)
Verified purchase: Yes | Condition: New
My wife and I just bought a new pool to replace our 18 year old one, and the ladder that came with it was cheap and wobbly to the point of being unsafe . We bought these stairs,and are very happy with them. Assembly was easy, and the instructions were clear and well-illustrated. The manufacturer recommends having two people placing the ladder in the pool, and this went easy, also. I don't know how long this item has been on the market, but I wish I had purchased it as soon as it came out. It is very solid, and being 100% plastic, there will be no paint peeling off, or fasteners getting eaten up by chlorinated water.
Verified purchase: Yes | Condition: New
The stairs are great, we just need more info on installation. We filled them with the recommended amount of sand but they still float and there wasnt complete instructions on how to attach them to the pool. If there were better instructions they would be fantastic.
Verified purchase: Yes | Condition: Pre-owned
I am 70 years old with 3 herniated discs. Getting in and out of my pool was impossible for me! I purchased these steps, and am happy to say...they are awesome, very sturdy and high enough to reach my deck! My sister and I put it together ourselves! I love the design with its wide steps, and the nice tread to prevent slipping! The rails feel a little weak and wobbly but didn't hinder me getting in or out of the pool! Thanks, Confer, for a fantastic product! T. C.
Verified purchase: Yes | Condition: New
we received our stairs and was not able to install them for about a week. When we did finally get to put them together, they were simple to install. We did add 100lbs of sand, mainly because to get the recommended 70 lbs we bought 2 50lb bags and I didn't want to waste any. And it all fit in the legs anyway, no alterations were needed. We were missing one small part. I e-mailed confer plastics and the next day I had a response apologizing for the missing part and a replacement was sent and received within 5 working days. We needed it complete for July 4th, and it was here and a great hit with everyone for the pool party. They are great for very young children, and our elder guests that struggle with climbing a ladder to get in and out of pool. We installed the stairs on our 24' round above ground pool, onto a deck that goes almost 1/2 way around the pool.Read full review
Verified purchase: Yes | Condition: New