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De-Escalate: How to Calm an Angry Person in 90 Seconds or Less - GOOD
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Located in: Montgomery, Illinois, United States
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eBay item number:265778725447
Item specifics
- Condition
- Brand
- Unbranded
- MPN
- Does not apply
- ISBN
- 9781582706559
- Book Title
- De-Escalate : How to Calm an Angry Person in 90 Seconds or less
- Item Length
- 8.4in
- Publisher
- Atria Books
- Publication Year
- 2017
- Format
- Trade Paperback
- Language
- English
- Item Height
- 0.6in
- Genre
- Family & Relationships, Self-Help, Psychology, Language Arts & Disciplines
- Topic
- Self-Management / Anger Management (See Also Family & Relationships / Anger), Communication Studies, Communication & Social Skills, General, Conflict Resolution, Interpersonal Relations
- Item Width
- 5.5in
- Item Weight
- 7.2 Oz
- Number of Pages
- 256 Pages
About this product
Product Information
Written by award-winning author, highly experienced mediator, and co-founder of the Prison of Peace project, Douglas E. Noll, De-Escalate gives you the proven process to calm any angry person or volatile situation in 90 seconds or less. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less--and how to apply this skill in all areas of life. We live in a more socially polarized time nationally and globally than ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. The quick and effective techniques detailed in De-Escalate will help anyone dealing with this increase in anger from outside sources or anger in themselves. With simple, easy-to-understand steps, De-Escalate walks you through real-life examples and scenario-based conversations in order to create resolutions, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to co-exist and co-respect others in an increasingly hostile world.
Product Identifiers
Publisher
Atria Books
ISBN-10
1582706557
ISBN-13
9781582706559
eBay Product ID (ePID)
237934688
Product Key Features
Book Title
De-Escalate : How to Calm an Angry Person in 90 Seconds or less
Format
Trade Paperback
Language
English
Topic
Self-Management / Anger Management (See Also Family & Relationships / Anger), Communication Studies, Communication & Social Skills, General, Conflict Resolution, Interpersonal Relations
Publication Year
2017
Genre
Family & Relationships, Self-Help, Psychology, Language Arts & Disciplines
Number of Pages
256 Pages
Dimensions
Item Length
8.4in
Item Height
0.6in
Item Width
5.5in
Item Weight
7.2 Oz
Additional Product Features
Lc Classification Number
Bf723.A4n65 2017
Reviews
The skills and techniques taught in this book and used by Douglas Noll and his colleague Laurel Kaufer, have been instrumental in transforming the lives of hundreds of female inmates in California prisons. These skills have demonstrated that when utilized as they have been taught, that they will help anyone de-escalate any argument, fight, or disagreement. I have observed the effects and benefit of using these skills within our programs. The end result was the ability to obtain resolution to many issues and bring about peace within the prisons in which they do this powerful work., De-Escalate: How to Calm an Angry Person in 90 Seconds is based, in part, on the pioneering work in listening skills by Robert Bolton, the recent advances in understanding neuroscience, and the work that Doug Noll and I have been doing in California prisons since 2010. This book explains the skills we teach, why they work, and provides concrete examples for de-escalating highly emotional people. We have seen these skills tested over and over again in many workshops and they work! Whether you are dealing with an upset child or a politically polarized family member, using these skills can keep you centered, in control, and help you move through conflict productively., The skills and techniques taught in this book and used by Douglas Noll and his colleague Laurel Kaufer, have been instrumental in transforming the lives of hundreds of female inmates in California prisons. These skills have demonstrated that when utilized as they have been taught, that they will help anyone de-escalate any argument, fight, or disagreement. I have observed the effects and benefit of using these skills within our programs. The end result was the ability to obtain resolution to many issues and bring about peace within the prisons in which they do this powerful work., "When faced with someone's anger, we're inclined to react emotionally to the words hurled at us, responding with silence or more words hurled the other way. Neither tactic works to bring understanding or peace. Douglas Noll encourages us to ignore the words and work with the emotion to "de-escalate" the destructive passion in just a few minutes. This book is written so the reader can learn to work with understanding behind the anger by ignoring the words and focusing on the emotions and reflecting them back. I'll be recommending this book to clients with troublesome teens.", Doug Noll is one of the foremost thinkers, teachers, and practitioners of conflict resolution and mediation. We've taught together for more than a decade, and I'm still learning as I watch him transform skeptical mediators, judges, and law students into conflict de-escalators. He quickly trains hard-boiled lawyers to affect label unsuspecting dinner waiters and Starbucks baristas to their amazement. They return the next day full of successful stories of developing deeper, empathic connections in seconds. In De-Escalate , Doug makes that research and practice-driven insight real through hopeful stories from the most hardened criminals. As usual, Doug spells it out so that you can de-escalate parents, supervisors, teachers, and other disputants immediately. Do yourself a favor--read the whole book. It will be another effective tool in resolving conflict., De-Escalate: How to Calm an Angry Person in 90 Seconds or Less is a ground-breaking new book on truly effective listening. Doug Noll teaches us to ignore the words of an angry person and focus only on the emotions. Using techniques that have been shown by neuroscience to quiet the emotional centers of the brain, he can teach anyone how to manage strong, angry emotions while remaining calm. Anyone can benefit from this book and Noll's ideas. Strongly recommended., "When faced with someone's anger, we're inclined to react emotionally to the words hurled at us, responding with silence or more words hurled the other way. Neither tactic works to bring understanding or peace. Douglas Noll encourages us to ignore the words and work with the emotion to "de-escalate" the destructive passion in just a few minutes. This book is written so the reader can learn to work with understanding behind the anger by ignoring the words and focusing on the emotions and reflecting them back. I'll be recommending this book to clients with troublesome teens.", Doug Noll's latest book, De-Escalate: How to Calm an Angry Person in 90 Seconds or Less , is an extremely valuable addition to the conflict resolution and peacemaking literature. Doug builds on the current knowledge and literature in the field and adds to it by revealing skills developed through his years of experience as a mediator and peacemaker. His additions are grounded in neuroscience and refined in the Prison of Peace project. Just as he and his colleague Laurel Kaufer have trained hundreds of inmates in California prisons to be peacemakers and mediators, he now is making these valuable ideas and skills available to you, the reader. You can learn how to respond to any provocation calmly and compassionately. Follow his simple, elegant, counterintuitive steps and you will transform your life and the lives of those around you.
Copyright Date
2017
Lccn
2017-015967
Dewey Decimal
303.69
Intended Audience
Trade
Dewey Edition
23
Item description from the seller
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eBay item number:265778725447
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This item didn’t come in exactly as pictured, but the seller responded immediately and was very gracious in offering me a partial refund even bough I wasn’t expecting one for what I paid for the item. I have bought from this seller before, and they are reputable and stand behind the products they sell. My other transactions with them have been perfect. Great communication. Packaging and price were good. Fairly fast shipping, too. Thanks.
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Most relevant reviews
- May 16, 2024
Very good condition. Surprising. Very well packed. Looks like it will be a good read 
Verified purchase: YesCondition: Pre-OwnedSold by: krisjibs
- Jun 08, 2021
De-escalation for any situation!
Verified purchase: YesCondition: Pre-Owned
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