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The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lastin - GOOD
US $3.73
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9 available
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Located in: Montgomery, Illinois, United States
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Estimated between Mon, Jun 10 and Fri, Jun 14 to 43230
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eBay item number:276423229526
Item specifics
- Condition
- Brand
- Unbranded
- MPN
- Does not apply
- ISBN
- 9780875844480
- Book Title
- Loyalty Effect : the Hidden Force Behind Growth, Profits, and Lasting Value
- Item Length
- 1.1in
- Publisher
- Harvard Business Review Press
- Publication Year
- 1996
- Format
- Hardcover
- Language
- English
- Item Height
- 1.2in
- Genre
- Business & Economics, Philosophy
- Topic
- Human Resources & Personnel Management, Customer Relations, General, Labor
- Item Width
- 1.1in
- Item Weight
- 23.3 Oz
- Number of Pages
- 333 Pages
About this product
Product Information
In showing how loyalty-based management leads to the creation of value, this book reveals the secrets of Bain and Company's strategy for retaining loyal customers, employees and investors. It also demonstrates the economic effect of customer, shareholder and employee loyalty.
Product Identifiers
Publisher
Harvard Business Review Press
ISBN-10
0875844480
ISBN-13
9780875844480
eBay Product ID (ePID)
730005
Product Key Features
Book Title
Loyalty Effect : the Hidden Force Behind Growth, Profits, and Lasting Value
Format
Hardcover
Language
English
Topic
Human Resources & Personnel Management, Customer Relations, General, Labor
Publication Year
1996
Genre
Business & Economics, Philosophy
Number of Pages
333 Pages
Dimensions
Item Length
1.1in
Item Height
1.2in
Item Width
1.1in
Item Weight
23.3 Oz
Additional Product Features
Lc Classification Number
Hf5415.5.R438 1996
Copyright Date
1996
Lccn
95-039972
Dewey Decimal
658.4
Intended Audience
Trade
Dewey Edition
21
Illustrated
Yes
Item description from the seller
Seller assumes all responsibility for this listing.
eBay item number:276423229526
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| Shipping and handling | Each additional item | To | Service | Delivery*See Delivery notes |
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| Free shipping | Free | United States | Economy Shipping (USPS Media MailTM) | Estimated between Mon, Jun 10 and Fri, Jun 14 to 43230 |
| US $4.95 | US $4.95 | United States | Standard Shipping (DGM SmartMail Expedited) | Estimated between Wed, Jun 12 and Mon, Jun 17 to 43230 |
| US $10.95 | US $10.95 | United States | Expedited Shipping (FedEx 2Day®) | Estimated between Wed, Jun 5 and Thu, Jun 6 to 43230 |
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| After receiving the item, contact seller within | Refund will be given as | Return shipping |
|---|---|---|
| 30 days | Money Back | Seller pays for return shipping |
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Beyond great price. The media itself (CDs) were in NM (near mint) condition. Packaging was in fair condition, so stating Good in the description was reasonable if not downplaying the media itself. Nothing to complain about. Shipping was free and arrived exactly a week later (5 business days). Would definitely recommend and do business with seller again! A++
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SecondSalecom is one of my go to sellers, because they have a large selection and I can usually find the book or movie that I want from them at a low price if not the lowest price on eBay. Also, when I buy three books/movies I get a fourth book/movie free. Shipping is also free. This was a great transaction. The DVD was packaged well, shipped promptly and is just as described. I will be back to buy again. Thank you!!
Product ratings and reviews
Most relevant reviews
- Dec 03, 2006
Such a deal!
- Mar 27, 2007
The Loyalty Effect
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